Home > Covid-19 Updates - 04/21/2021
Update April 12
Our area has been put into a 4 week 'Stay-at-Home' phase where retail stores are not allowed walk-in shopping. We are still OPEN! We are open for local delivery, curbside pick-up and customer service during this phase at these times:
Mon 12-5
Wed 12-5
Thurs 12-5
Fri 12-5
You can order on thundergamesandgifts.com or contact us by phone, email, or Facebook and we will get back to you asap. Shipping and receiving are ongoing as normal, we thank you for your orders and support during this time.
Update Mar 1
LOCAL COVID-19 – As of today we have entered into ‘GREY-LOCKDOWN’ which requires us to restrict capacity to 25% and continue actively screening people that enter with the 3 Covid-19 screening questions. During ‘Lockdown’ up to 6 customers can shop in the store at a time. We are not Walmart and we don’t anticipate having to restrict entry very often since without running events we rarely have more than 6 customers in the store at one time.
We are open for INSTORE, CURBSIDE, LOCAL DELIVERY, and CUSTOMER SERVICE
Mon-Fri 12-5pm
Sat/Sun 11am-5pm
Update Feb 22nd
Local Covid-19 – As we are in stage ‘Red – Control’ our store hours are:
IN-STORE SHOPPING, CURBSIDE PICKUP, LOCAL DELIVERY & CUSTOMER SERVICE
MON – 12-5pm
TUES – 12-5pm
WEDS – 12-5pm
THURS – 12-5pm
FRI – 12-5pm
SAT – 11-5pm
SUN – 11-5pm
Games Workshop – With the serious weather in Tennessee GW has had to close the North American warehouse temporarily and is not shipping orders. We expect it to be back open late this week or early next week and begin receiving orders again. Since there have been shipping delays ongoing from GW before this orders affected by this warehouse closure may be delayed 1-2 weeks in addition to GW’s current shipping turnaround time as explained on the last TGG Covid Update. Thank you for your patience as they return to operations.
Pokemon – The first wave of some Shining Fates products are set to arrive this week and we will have extra of some items, but we have not added stock online until we confirm we have the extra in our hands. We will update availability and price asap on those items. If you would like to be contacted about purchasing some let us know and we will contact you before we list it online.
Update Feb 8
Local Covid-19 – Today it was announced our area will remain in lockdown/stay-at-home until at least Feb 16th. Our hours until we come out of this stage will be:
Available for local pick-up, local delivery, shipping and customer service.
Mon 12-5
Tues 12-5
Weds 12 -5
Thurs 12-5
Fri 12-5
Sat CLOSED
Sun CLOSED
Games Workshop – Games workshop continues to focus on making sure new release orders get shipped on time and have fallen behind on shipping restocks. They are on an apx 2 week turnaround time to process wholesale restock orders. This has caused delays in our order fulfillment but we are just as on top of things as normal so orders will be filled asap while working with these delays.
Pokemon – Shining Fates is said to be just as short printed as Champion’s Path was last year with possible delays as stock comes out in waves. We have stocked a minimal amount we expect to get on our preorders which are nearly sold out. We expect to be able to fill all those orders and get some more stock to sell but until we know for sure we can’t add anymore stock to those items. If you want them you can add an email reminder on that product listing and our site will automatically email you when we have restocked it.